Terms of Service

By using this website or engaging our services, you confirm that you are at least 18 years of age, that you have read and understood these Terms, and that you agree to be bound by them.

Where you are engaging our services on behalf of a third party (for example, a family member), you confirm that you have the authority to accept these Terms on their behalf and that they have consented to your doing so.

Hartamin Migration Ltd is a UK-based immigration advisory company. We provide immigration counselling, student counselling, career path planning, educational institute guidance, support during UK tenure, and access to onboard legal advisory services.

Our contact details are:

Hartamin Migration Ltd provides the following immigration advisory services, as described in more detail on our Services page:

• Immigration Counselling: Personalised UK immigration advice covering eligibility assessment, document preparation guidance, and compliance with UKVI rules across multiple visa categories.
• Student Counselling: Guidance on course selection, university matching, Statement of Purpose preparation, financial preparation, and CAS interview support.
• Career Path Planning: Development of a logical immigration progression plan aligned with UK immigration expectations and individual career goals.
• Educational Institute Rating & Guidance: Independent evaluation of UK educational institutions based on graduate employability, sponsor licence credibility, visa risk history, and cost of living — with no commission arrangements.
• Support During UK Tenure: Post-arrival guidance including BRP collection, GP registration, part-time employment advice, PSW preparation, Skilled Worker switching, and extension support.
• Onboard Legal Advisory: Access to experienced UK legal professionals for complex matters including refusals, administrative review, overstay guidance, and compliance issues.

An advisory engagement with Hartamin Migration Ltd begins when we confirm in writing (by email or formal engagement letter) that we have agreed to provide services to you. Submitting an enquiry form or making an initial contact does not itself constitute an engagement.

You are responsible for providing us with accurate, complete, and up-to-date information at all times. We will provide advice based on the information you give us — if that information is incomplete or inaccurate, the quality of our advice may be affected.

• You must promptly inform us of any changes in your circumstances that may affect your immigration situation or any application in progress.
• We will only act on instructions provided by you or an authorised representative you have identified to us in writing.
• Where we engage UK legal professionals on your behalf, this will be confirmed with you in advance, and any separate terms or fees will be communicated clearly.
• We reserve the right to decline to take on any matter or to withdraw from an engagement where, in our professional judgement, it would be inappropriate, unlawful, or contrary to our ethical standards to continue.

Our advisory services are provided on the basis of UK immigration law and UKVI guidance as it stands at the time advice is given. Immigration rules and policies can change — we are not responsible for changes made after advice has been provided unless you are an active client and we have been instructed to monitor and advise on such changes.

Our advice is specific to your individual circumstances as presented to us. It should not be relied upon by third parties or applied to different factual situations.

• We do not provide advice on immigration law outside the United Kingdom unless specifically agreed in writing.
• Our advice does not constitute legal advice unless provided through one of our engaged UK legal professionals and confirmed as such in writing.
• We do not provide advice on tax, employment law, or any matter outside the scope of UK immigration advisory services.
• Website content and general information published on our website is for informational purposes only and does not constitute personalised immigration advice.

Our fees for advisory services will be confirmed to you in writing before any chargeable work begins. We will not commence paid services without your prior agreement to the applicable fees.

To enable us to provide you with effective advisory services, you agree to the following obligations:

• Accuracy of information: You will provide us with accurate, complete, and honest information about your immigration history, personal circumstances, qualifications, employment, and any other matters relevant to your case.
• Disclosure of material facts: You will promptly disclose any information that may be relevant to your immigration situation, including previous visa refusals, overstays, criminal convictions, or changes in employment or personal status.
• Timely responses: You will respond to our requests for information, documents, or instructions in a timely manner. Delays in providing information may affect the progress of your case and any applicable deadlines.
• Document authenticity: All documents you provide to us must be genuine and authentic. We will not assist in submitting false or misleading information to the Home Office or any other authority.
• Compliance with advice: You will follow the advice and guidance we provide in relation to your immigration case. If you choose not to follow our advice, we ask that you inform us so that we can advise accordingly.
• Lawful purposes: You will not use our services for any unlawful purpose or to facilitate any breach of UK immigration law.

We treat all information you share with us as strictly confidential. We will not disclose your personal or case information to any third party without your consent, except as required by law or as set out in our Privacy Policy.

Where we engage UK legal professionals to assist with your case, we will share relevant information with them on a confidential basis and subject to their own professional confidentiality obligations.

All content on this website — including text, graphics, logos, images, design, and layout — is the property of Hartamin Migration Ltd or its content suppliers and is protected by UK and international copyright law.

• You may view and print pages from this website for your personal, non-commercial use only.
• You must not copy, reproduce, republish, upload, post, transmit, or distribute any content from this website without our prior written permission.
• You must not use our name, logo, or branding in any way that suggests an endorsement, partnership, or affiliation without our express written consent.
• Any written advice, reports, or documents we prepare for you as part of our advisory services are provided for your personal use only and may not be shared, published, or used for any other purpose without our written consent.

Our website is provided for general informational purposes and to facilitate enquiries about our services. You agree to use our website only for lawful purposes and in a way that does not infringe the rights of others.

• You must not use our website to transmit any unsolicited or unauthorised advertising or promotional material.
• You must not attempt to gain unauthorised access to any part of our website or its underlying systems.
• You must not use our website in any way that could damage, disable, overburden, or impair it.
• We do not guarantee that our website will always be available or error-free. We reserve the right to suspend, withdraw, or restrict access to any part of our website at any time.

Our website may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of third-party websites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

To the fullest extent permitted by law, Hartamin Migration Ltd excludes all liability for any loss or damage arising out of or in connection with your use of our website or our advisory services, except as set out below.

• We are not liable for any visa refusal, delay, or other adverse decision made by the Home Office or UKVI, provided we have acted in accordance with our professional obligations.
• We are not liable for any loss arising from your failure to provide accurate, complete, or timely information.
• We are not liable for changes to UK immigration law or policy that occur after advice has been provided, unless we are actively engaged and have undertaken to monitor such changes.
• Our total liability to you in connection with any engagement shall not exceed the total fees paid by you to us in relation to that specific matter.
• We are not liable for any indirect, consequential, or economic loss including loss of income, loss of profits, or loss of opportunity.

Either party may terminate an advisory engagement by giving written notice to the other. On termination:

• You will pay for all services provided up to the date of termination.
• We will provide you with a summary of any work in progress and any immediate actions you may need to take to protect your immigration position.
• We will return any original documents you have provided to us.
• We will retain records of your case in accordance with our Privacy Policy and data retention obligations.

We reserve the right to terminate an engagement immediately and without notice if you provide false or misleading information, fail to pay fees when due, ask us to act in a way that would be unlawful or contrary to our professional standards, or behave in a manner that makes it unreasonable for us to continue acting for you.

We are committed to providing high-quality advisory services. If you are dissatisfied with any aspect of our service, we want to hear from you so that we can address your concerns.

Step 1 — Contact us directly: Please write to us at info@hartamin.co.uk describing your complaint clearly. We will acknowledge your complaint within 3 working days and aim to provide a full response within 21 working days.

Step 2 — Escalation: If you are not satisfied with our response, please let us know and we will review your complaint at a senior level.

Step 3 — External resolution: If your complaint remains unresolved, you may wish to seek independent advice or, depending on the nature of your complaint, contact the relevant regulatory body.

These Terms of Service and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) are governed by and construed in accordance with the laws of England and Wales.

Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless you are resident in Scotland or Northern Ireland, in which case you may also bring proceedings in the courts of your country of residence.

We may update these Terms of Service from time to time to reflect changes in our services, business practices, or applicable law. We will update the "Last updated" date at the top of this page when changes are made.

For existing clients, any material changes to the terms of your engagement will be communicated to you directly. Your continued use of our website after changes are posted constitutes your acceptance of the updated Terms for website use purposes.

We recommend that you review these Terms periodically to remain informed of any updates.

If you have any questions about these Terms of Service, please contact us:

These Terms were last updated on 1 January 2025. Previous versions of these Terms are available on request.